THE internet is so slow at Michael’s Dianella house it takes hours just to load images into an email.
Instead, mates send photos to him on a USB stick — via the post.
Michael’s internet service provider Optus has sent him documents indicating AM radio waves are interfering with his connection.
He says Optus technicians told him it was because of the copper wires in his house. He’s had people look at his modem and connection lines for a problem—to no avail—before resigning himself to the fact he can’t do anything about it.
His download speed often sits at 1.1 to 2 megabits per second. ADSL is around 12Mbps and even wirelress NBN generally pings in at around 25Mbps.
“This is worse than dial up,” Michael groans.
“My neighbour down the road has said similar things and his kids are struggling to use their computers for research.”
Solution is simple
Local federal Labor MP Alannah MacTiernan says the solution is simple: roll out optic fibre to the premises.
The Perth pollie met with Michael at his home this week, saying a handful of other constituents have complained the Turnbull government is leaving Dianella off its three-year NBN rollout plan, which involves fibre-to-the-street and then copper from the street to the home.
“This demonstrates the fundamental problem with copper,” Ms MacTiernan says.
“It’s not fit for purpose and it’s vulnerable. Even having several hundred metres of copper running from a node to a house, under the current plan, isn’t good enough.”
She wants the government to priortise residents in the Dianella area for the rollout, saying they are getting the short end of the stick.
Minders in communications minister Mitch Fifield’s office would not answer the Voice’s questions, handballing us to NBN.
NBN’s Philippa Perry says it’s “understandable” people are disappointed they were not included in the latest rollout schedule: “We are constrained by both economic and physical resources,” she says. “Ultimately no-one misses out as the NBN network is scheduled to be available across Australia by 2020, including in Dianella.”
by EMMIE DOWLING