A helping hand through the system

• A senior gets advice on how to navigate the often-baffling aged care system.

ARE you a senior still living at home but unsure what support services you are entitled to?

How do you get started, find the information you need or access the services that are out there when you don’t know where to look?

Council on the Ageing WA are helping older people remain independent by teaching them how to access the My Aged Care system in a new government trial.

Twice a week volunteers hold free “community hub” sessions in Victoria Park, where seniors can go to learn how to get the help they need.

“Navigating a complex aged care system can be both confusing and distressing, particularly for those who are starting out on this journey and are unsure about where to start,” the council’s CEO Christine Allen said.

“We encourage people to take advantage of this free service and to explore all options before making what can be life-changing decisions.

“COTA WA is delighted to be a partner in this new initiative that is being funded by the federal government to assist people to access important information and services.”

Volunteers provide hands-on support and tailored information for older people and their families and friends, in a friendly and welcoming environment.


The aged care community hub sessions are held on Tuesday and Thursday 9am-12noon at Connect Victoria Park, 5 Mackie Street.

COTA WA also runs an information hub at The Perron Centre, 61 Kitchener Avenue, Victoria Park, Monday-Thursday from 10am-3pm.

To make an appointment with an “aged care navigator” at either of the hubs call 1300 025 298 or email agedcareinformation@cotawa.org.au

COTA WA are independent from service providers, and can also provide speakers for seniors’ clubs in metropolitan Perth.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s